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Frequently Asked Questions
Do you offer monthly or annual billing?
All of our plans are annual billing. We only offer annual billing, not monthly billing.
Is there a minimum number of users for the team plan?
There is no minimum. Generally speaking, if you have 4 or fewer users, you will save money with individual plans. However, even if you only have 2 or 3 users but plan to add more in the near future, you might still save money with a team plan.
Is there a volume discount for 6 or 7 users?
No, you must purchase either individual plans for each user or team plans for up to 20 users.
How many mobile devices can I use with my subscription?
Each GovBuddy user is limited to one device per licensed account. If you require more than one mobile device you will need to purchase more than one subscription and setup more than one GovBuddy account.
What if my organization has more than 20 users?
You can buy a combination of a team plan and individual plans, or two separate team plans. Call us for a custom quote if you have more than 40 users.
Can I add more users later if I buy a team subscription but only need 20 subscriptions initially?
Yes, you can add up to 20 users anytime during the subscription year. Remember that the renewal date for all users' team subscriptions is one year from the date you purchased your team subscription.
If I buy a team subscription and one of my users leaves or does not need it anymore, can I replace them with someone else?
Yes. However, any notes or communications the former user had in the collaboration sections of GovBuddy will be lost if the user is replaced. The new user will not be able to access them.
How many mobile devices can I use with my subscription?
GovBuddy users are limited to one device per licensed user account. If you require more than one mobile device, you will need to purchase more than one subscription and set up more than one GovBuddy account.
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